Terms

Practical terms
for using our services.

These terms describe the basis on which Company Light Ltd provides this website and, where agreed with a customer, technical business messaging and workflow integration services.

Company

Company Light Ltd

Company Light Ltd is registered in England and Wales under company number 16347018. Contact: [email protected].

Public website content is general corporate information and does not itself create a professional, advisory or customer relationship.

Connected services

Customers control their accounts.

Where Company Light provides an integration with a third-party business platform, the customer remains responsible for its own business account, users, customer communications, lawful use, consent requirements and compliance with the platform's applicable terms and policies.

Company Light may access or process account and messaging data only to provide the agreed technical service and in accordance with the customer's instructions and applicable terms.

WhatsApp and Meta are independent third-party platforms. Company Light does not represent itself as Meta's agent, employee or legal representative. Use of WhatsApp Business or Meta services remains subject to the customer's separate agreement with those providers.

Acceptable use

Use services lawfully and responsibly.

Customers must not use Company Light services to send unlawful, deceptive, abusive or unauthorised communications, bypass platform restrictions, interfere with security controls, or access data they are not entitled to use.

Service availability can depend on third-party platforms, networks and approvals outside Company Light's direct control. We may suspend an integration where necessary for security, law, platform requirements or to prevent misuse.

Privacy and deletion

Data controls remain available.

Our handling of personal data is described in the Privacy notice. Instructions for requesting deletion are available on the Data deletion page.

Separate commercial terms may apply to a specific paid service or customer engagement and will take precedence for that engagement where they expressly say so.