Request deletion
of your data.

Email [email protected] with the subject Data deletion request.

Include enough information for us to identify the relevant account or record, such as your name, business name, service or integration involved, and the email address or business account identifier associated with the service. Do not send passwords, access tokens or unnecessary sensitive information.

We may ask for reasonable verification before acting on a request so that data is not disclosed or deleted for the wrong person or business.

We will identify data that Company Light controls and delete or anonymise it where deletion is applicable. If the request concerns data controlled by one of our business customers, we may refer the request to that customer or act on its instructions.

Where a connected business platform is involved, you may also disconnect or revoke the integration through that platform's own account controls. Disconnecting stops future authorised access but does not automatically erase records that must lawfully be retained.

Some limited records may be retained where reasonably necessary for legal obligations, security, fraud prevention, dispute handling, accounting or proof of a deletion request. Any retained information remains subject to appropriate access restrictions.

If you used a Company Light service connected to WhatsApp Business or another Meta business service, state this in your deletion request. We will address Company Light-held data and, where necessary, identify any separate steps that must be taken through the customer's or Meta's own account controls.

For more information about how Company Light handles personal data, see our Privacy notice.